Privacy Notice

Effective Date: April 26, 2026

At Techssaid (“we,” “us,” or “our”), your privacy is a priority. This Privacy Notice explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.techssaid.com (the “Site”) or use our services to learn French (the “Services”).

By using the Site and Services, you agree to the practices described in this notice. If you do not agree, please discontinue use and contact us with any concerns.

1. Information We Collect

We may collect the following types of information:

• Account and Profile Data: When you register, you may provide your name, email address, username, password, and optionally your language learning goals or proficiency level.
• Payment Information: If you purchase a subscription or premium content, our payment processor collects billing details such as credit card numbers and billing addresses. We do not store full payment card numbers on our servers.
• Learning Activity Data: We record progress metrics, quiz scores, lesson completions, and interactions (e.g., exercises completed, time spent) to personalize your experience.
• Communications: If you contact us via email, feedback forms, or chat, we collect the content of those messages and any contact details you provide.
• Technical Data: Automatically collected data includes IP address, browser type, operating system, device type, referring URLs, pages visited, and timestamps. This helps us understand how our Site is used and diagnose technical issues.
• Cookies and Similar Technologies: We use cookies (small text files) and similar tracking tools to remember your preferences, keep you logged in, and analyze site traffic. See Section 4 for more details.

We do not intentionally collect sensitive personal data (e.g., race, religion, health information) unless you voluntarily share it in a free-text field (which we discourage).

2. How We Use Your Information

We process personal data for the following purposes:

• To provide and maintain the Services: create your account, deliver French lessons, track progress, and enable community features.
• To personalize your learning: recommend lessons, adjust difficulty, and highlight areas needing improvement based on your activity.
• To process transactions: manage subscriptions, verify payments, and send invoices or renewal reminders.
• To communicate with you: send service‑related emails (e.g., password resets, updates to these terms), respond to your inquiries, and provide customer support.
• To improve and develop new features: analyze usage trends, conduct surveys, and fix bugs.
• To ensure security and prevent fraud: monitor for suspicious activity, enforce our Terms, and protect the rights and safety of users.
• Marketing (with consent): If you opt in, we may send you newsletters, special offers, or French learning tips. You can unsubscribe at any time via the link in the email or by contacting us.

3. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA) or the UK, we rely on the following legal grounds:

• Contractual necessity: to provide the Services you requested.
• Legitimate interests: to improve our platform, protect security, and communicate about essential updates (you can object to these uses).
• Consent: for cookies (non‑essential) and direct marketing, where required.
• Legal obligation: to comply with applicable laws and regulations.

4. Cookies and Tracking Technologies

We use cookies and similar tools for different purposes:

• Essential cookies: necessary for the operation of the Site (e.g., keeping you logged in, security).
• Analytics cookies: to understand how you interact with our lessons (e.g., Google Analytics). These collect aggregated, anonymous data.
• Functional cookies: to remember your preferences (like language display or volume level).
• Marketing cookies: to deliver relevant ads or measure campaign performance (only with your consent, where required).

You can manage cookie preferences via your browser settings or our cookie consent banner. Blocking some cookies may affect your experience.

5. How We Share Your Information

We do not sell your personal data. We may share data in the following limited circumstances:

• Service Providers: trusted third‑party vendors who help us host our site (e.g., cloud hosting), process payments, send emails, or analyze usage. They are contractually bound to protect your data and use it only for these purposes.
• Learning achievements (optional): if you choose to share a certificate or progress publicly (e.g., on a social platform), the data you make visible is at your discretion.
• Legal requirements: if required by law, court order, or to protect the rights, property, or safety of Techssaid, our users, or others.
• Business transfers: in connection with a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction, subject to standard confidentiality arrangements.

6. International Data Transfers

Techssaid is based in [Insert Country, e.g., France]. Your data may be stored and processed in countries outside your own, including countries that may not have the same data protection laws. When transferring data internationally, we implement appropriate safeguards such as standard contractual clauses or rely on adequacy decisions where applicable.

7. Data Retention

We keep personal data only as long as necessary for the purposes outlined in this notice, including for legal, accounting, or reporting obligations. When you delete your account, we will remove or anonymize your data within a reasonable timeframe, except where retention is required by law.

8. Security

We implement administrative, technical, and physical safeguards to protect your personal information. These include encryption in transit (TLS), secure servers, and access controls. However, no method of transmission over the Internet is 100% secure; we cannot guarantee absolute security.

9. Children's Privacy

Techssaid is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such data without verified parental consent, we will delete it promptly. If you believe a child under 13 has provided us with information, please contact us immediately.

10. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access and portability: request a copy of the data we hold about you in a commonly used format.
• Rectification: correct inaccurate or incomplete information.
• Erasure: request deletion of your data (subject to legal limitations).
• Restriction and objection: limit how we process your data or object to certain processing activities.
• Withdrawal of consent: where processing is based on consent, you can withdraw it at any time without affecting the lawfulness of prior processing.
• Complaint: you can lodge a complaint with your local data protection authority.

To exercise any of these rights, please email us at privacy@techssaid.com. We will verify your identity before fulfilling the request and respond within the timeframes required by law.

11. Changes to This Privacy Notice

We may update this notice from time to time. The “Effective Date” at the top will be revised accordingly. For material changes, we will notify you via the Site or by email. We encourage you to review this page periodically.

12. Contact Us